Privacy Policy
WEBSITE PRIVACY
We, Savings & Loans Credit Union, a division of Australian Central Credit Union Ltd ABN 11 087 651 125 AFSL 244310 trading as NRMA Car Loans, are the collector and user of your personal information. The NRMA trade mark is used under licence from IAG, owner of the trade mark for financial services.
Your use of the NRMA Car Loans website is governed by the Website Privacy Statement set out below.
Please read this information carefully. The use of this website by you indicates an acceptance of and agreement to be bound by the Privacy Statement set out below. If you do not agree with the statement please do not use this website. NRMA Car Loans reserves the right to make changes to this website and to this statement at any time. Any such modifications will become effective upon the date they are first posted to the website.
Website Privacy Statement for NRMA Car Loans
Any information that you provide to us through this website will be maintained in accordance with this website privacy statement. Please ensure that you read the statement carefully and understand the purposes that information provided to us will be collected used or disclosed. We may change this statement from time to time and if so, we will use reasonable efforts to publish such changes.
1. Anonymous use of this website
When you browse this website you will do so anonymously. Personal information, such as your name, address, telephone number or email address is not collected. We do, however, use 'cookies' to collect information about how the website is used.
2. How does NRMA Car Loans use cookies?
"Cookies" give users a unique, random ID by storing small text files onto a user's computer hard drive with the user's browsers. Cookies enable a website to track a user's activities on a website. For example, we may use cookies on the home page to keep a record of all visits to the website. We may use cookies in other areas on the website now and in the future.
Our cookies do not contain personally identifying information. Users are free to change their web browsers to prevent the acceptance of cookies. This will not effect a user's ability to browse the website.
3. What information does NRMA Car Loans gather from users of this website?
We may gather information from you including your name and address among other personal data. We limit the collection of information from you to what is needed to provide our products and services, to offer new products and services, and to fulfil any legal and regulatory requirements. For more information in relation to the collection use and disclosure of information by us please read the 'NRMA Car Loans Privacy Policy Statement'.
Information that is essential to the provision of services or products will be indicated as such on this website. All other information requested is additional information that provides us with flexibility in the provision of services. For example a fax number may not be essential but will provide us with another means of communication with you.
The choice of how much personally identifiable information you disclose to us is completely at your discretion. We will advise of the general uses of information in this privacy statement and will provide additional explanation to you, if requested. Further information is contained in the 'NRMA Car Loans Privacy Policy Statement'. Our fundamental concern is that you control the use of your own personal information. To this end, it is not mandatory for you to answer any questions, although in some circumstances if you choose to not answer questions it may limit the services and products we are able to offer.
4. How does NRMA Car Loans use information collected from this website?
In providing personal information to us you are agreeing to allow us to use the personal information you submit for any purposes related to our business, including but not limited to generating statistical studies, conducting market research, improving its products and services, sending new surveys and notifying you of new products, special offers, seminars and conventions and any other changes within NRMA Car Loans that may affect you. We may combine the information we obtain from this website with information that we already hold.
If you wish to limit the use of your personal information to purposes other than those outlined in these paragraphs you should advise us in writing as soon as possible.
When you view an NRMA Car Loans advertisement on a Third Party website, the ‘advertising company’ uses 'cookies' to collect information such as:
- The server your computer is logged onto.
- Your browser type.
- The date and time of your visit.
- The performance of their marketing efforts.
When you access the NRMA Car Loans website after viewing an NRMA Car Loans advertisement on a Third Party website, the advertising company collects information on how you utilise the NRMA Car Loans website (eg which pages you view) and whether you complete an online application.
In addition, we also use the following companies to collect information on how you utilise our website:
- Facilitate Digital
- Drive PM
- Google Analytics
- Omniture
These tracking companies also use cookies to collect information similar to that collected by the advertising company.
The advertising company and tracking companies ('Companies') use that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. We use those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the NRMA Car Loans website. As a general rule, no personal information is collected by the Companies in this process. If, however, any information is automatically collected, these Companies are required under their arrangements with us to maintain the privacy and confidentiality of that personal information.
We may disclose the information collected by a Company, in an aggregate form only, to third parties including advertisers or potential advertisers.
You can access the Privacy Statements from the Companies here:
6. What is NRMA Car Loans’ commitment to data security for this website?
We recognise your concern for security, and will use reasonable efforts to establish secure connections with you and to limit access to databases containing personal information to authorised personnel only.
Your information will be processed using the Web Site Trust Services provided by VeriSign. For more information see www.verisign.com
7. Links with other Websites
You should be aware that if you link to another website it may contain a privacy statement different from this statement and other terms and conditions may apply.
8. Does this Website Privacy Statement refer to non-website interactions between you and NRMA Car Loans?
This Website Privacy Statement is intended to relate only to information that is collected from you while you are using this website. Our privacy policy for the collection use and disclosure of personal or sensitive information by us during non-website interactions is outlined in the 'NRMA Car Loans Privacy Policy Statement'. This statement will also provide you with important information in relation to the handling of, and access to your personal information. We suggest that you read the 'NRMA Car Loans Privacy Policy Statement' to obtain further information, however we invite you at any time to make further inquiries with us in relation to Privacy.
Although we consider that no inconsistency exists between this Website Privacy Statement and its other privacy policies, in the event of an inconsistency this Website Privacy Statement will take precedent for any information collected from the use of this website by you. In any other circumstances, the NRMA Car Loans privacy policies apply equally.
9. What are NRMA Car Loans contact procedures?
If you believe we have not adhered to our privacy statement, if you would like to be removed from our lists, or if you would like to update your personal information, you may notify us by telephone, fax, or postal mail. We will use reasonable efforts to promptly resolve any issues.
10. Who can I contact if I have concerns about privacy?
We would welcome comments by you in relation to privacy issues generally, or any privacy issues that concern you. You may also contact the Privacy Commissioner if you want to know more about privacy issues. Their web address is: http://www.privacy.gov.au
11. NRMA Car Loans Contact Information
NRMA Car Loans
GPO BOX 1438
Adelaide S.A. 5000
Telephone: 1300 116 762
Facsimile: 1300 226 762
Email: enquiries@nrmacarloans.com.au
Read our 'NRMA Car Loans Privacy Policy Statement'