FAQ
FAQs
Got a question? Our frequently asked questions help answer some of the most common questions from our customers to make applying for and managing your loan as easy as possible.
Do I get a discount for being an NRMA Member?
Yes! As a Member, you’ll pay $75 less on your establishment fee AND get a discounted interest rate. You’ll also get an extra $30 discount if you are a Gold Member. Visit our Rates & Fees section for more details.
Can I still get an NRMA Car Loan if I am not an NRMA Member?
Yes. You’ll still get a competitive loan with NRMA Car Loans, just without the discounts from being a Member.
How do I become an NRMA Member?
To join the NRMA, complete the Membership Application online or call 13 11 22.
What can I get a loan for?
NRMA Car Loans offers loans for purchasing or refinancing new and used cars, caravans, motorcycles and motorhomes.
Can you help me find a car?
When you get an NRMA Car Loan, you have access to a free car buying service with Private Fleet.
What information do I need to apply for a loan?
- Proof of income - your most recent pay slips, or if you are self-employed, your last two annual financial statements and tax returns
- Other loans - the balances owing and repayment amounts on any liabilities like rent, home & personal loans, credit cards and store accounts
- Registration details - a copy of the registration papers of the car, motorbike or caravan you wish to purchase (when available)
- NRMA Motoring & Services Membership number - this number appears on your Membership card
- How much you want to borrow and over what loan term
- Current driver's licence number and expiry date
- Your last three years employment details
- Your before-tax monthly income and living expenses
- Details of all assets, savings and investments
How can I apply for a loan?
You can apply or enquire online or over the phone – call 1300 116 762.
How do I know what my repayments will be?
Our easy-to-use calculator will give you an estimate of your repayments or how long it will take to pay off your loan.
How do I know if I qualify for Green Car discount?
The Green Car discount is available for cars less than two years old and with a greenhouse rating of seven or more as rated by www.greenvehicleguide.gov.au
How long will I wait to find out if my loan as been approved?
After you apply, we can usually provide a pre-approval immediately. Or, if you apply online, we’ll contact you within 48 hours to verify a few details and in most circumstances we’ll be able to provide pre-approval then. Formal approval can take as little as a day but is dependent on receiving all the documentation to verify the information provided.
How much can I borrow?
NRMA Car Loans start from as little as $5,000. The maximum loan is based on the amount you can afford to repay. Check out our borrowing calculator for an estimate.
How do I make my loan repayments?
We set you up to make your repayments by direct debit.
How often can I make repayments?
You can choose to make repayments weekly, fortnightly or monthly.
How do I make extra repayments?
You can make extra repayments by internet transfer or by calling NRMA Car Loans and authorising a one off direct debit
What is the difference between approval and formal approval?
Formal approval can only be given once we have verified the information that has been provided to us during the application and you have found the vehicle to purchase using the loan. We will also check that there are no encumbrances currently on the vehicle.
How do I pay for the car?
We'll provide you with a corporate cheque for you to use to buy your vehicle.
